Frequently Asked Questions
Orders & Shipping
Orders are processed in 2–5 business days. Shipping usually takes 6–10 business days depending on your location.
Most orders arrive within 6–10 business days including production and shipping time.
Yes, we ship worldwide.
Shipping rates:
- Europe: €5.95 — Free over €70
- USA: $5.95 — Free over $70
- International: €12.95
Orders outside the EU may be subject to customs duties or import taxes determined by your country.
Once your order ships, you’ll receive a tracking link by email.
Returns & Refunds
Yes. You have 14 days after delivery to request a return or exchange. Items must be unworn and in original condition.
Contact us with your order number and we’ll guide you through the process.
Yes, as long as the order has not been shipped yet.
Size & Product
Check the size guide for exact measurements. If you’re between sizes, we recommend sizing up.
Regular fit. For a more oversized look, go one size up.
Wash inside out at 30°C maximum. Do not iron directly on the print and avoid tumble drying.
General
Contact us with your order number and a photo of the item. We’ll resolve it as quickly as possible.
We don’t mass produce. Every piece is made on demand after your order is placed.
It takes a bit longer, but it means your piece wasn’t sitting in a warehouse like everything else.